All Entries Tagged With: "customer service"
How to Train in Hospitality Customer Service
Providing proper training on customer service to your staff can yield very positive results. especially if you give them a follow-up program to ensure the efficiency of said training. The hospitality industry is people-oriented; thus, providing quality customer service takes prime importance. Developing a more efficient customer service environment in this industry need not require […]
How to Have a Quick Talk with AT&T Customer Service
Whenever you call a customer service number you will hear a voice as if recorded. This customer service robot is an IVR system which stands for Interactive Voice Response. It redirects you to the right customer service line by identifying the message with the use of DTMF and voice. This system has improved very much […]
How to Cut to Your Point During a Customer Service Call
Whenever you have to buy a product and you want to get information, or if you have bought a product and it’s not working fine, you need to talk to the customer service agent. You can talk to him/her via phone or through emails and web chat. If there is any misunderstanding between you and […]