How to Install Support Services Manager through Cpanel


Support Services Manager is a rather complete knowledge base management, support desk, and customer relations management (CRM) solution.

If you want to install Support Services Manager through your cPanel, please follow the instructions below:

Install Procedure:

  • On the homepage of your cPanel, click on the Fantastico icon. This will take you to the home page of Fantastico.

How to Install Support Services Manager through Cpanel

  • Click on Support Services Manager in the Customer Relationship section on the left Navigation bar.

How to Install Support Services Manager through Cpanel

  • Click on New Installation. (on your right you can see the version you’re installing and below that you can see the amount of disk space required as well as the amount of disk space that is available)

How to Install Support Services Manager through Cpanel

  • After you have read the notice, check the “I accept the above End-User License Agreement” checkbox.

How to Install Support Services Manager through Cpanel

  • Click on the Continue button.

How to Install Support Services Manager through Cpanel

  • Select the domain on which you want to install Support Logic Helpdesk from the Install on domain drop down menu.
  • If you want to install Support Logic Helpdesk in the root directory of the domain, leave the Install in directory text box empty. If you want to install Support Logic Helpdesk in a directory, enter the directory name. This directory should not be existed. It will be automatically created.

How to Install Support Services Manager through Cpanel

  • Enter a username in the Administrator-username text box. You need this to enter the Support Logic Helpdesk administration area.

How to Install Support Services Manager through Cpanel

  • Enter a password in the Password text box. You need this to enter the Support Services Manager administration area.

How to Install Support Services Manager through Cpanel

  • Enter the name of your website in the Site name text box.

How to Install Support Services Manager through Cpanel

  • Enter your email address in the Admin e-mail text box.

How to Install Support Services Manager through Cpanel

  • When you are done, click the Install Support Logic Helpdesk button.

How to Install Support Services Manager through Cpanel

  • Click the Finish Installation button.

How to Install Support Services Manager through Cpanel

  • Support Services Manager is now successfully installed.
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Filed Under: Computers & Technology

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About the Author: Justin Belden is a freelance web & graphic designer with over 15 years' experience. He is also an Avid member of the Design/Development community and a Serial Blogger who loves to help people by sharing interesting and informative tips and trick related to computer and technology.

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