How to Install osTicket through Cpanel

If you want to install osTicket through cPanel, follow the instructions below:


  • On the homepage of your cPanel, click on the Fantastico icon. This will take you to the home page of Fantastico.
  • Click on osTicket in the Customer Relationship section on the left Navigation bar.

Navigation bar

  • Click on New Installation.

New Installation

  • Select the domain on which you want to install osTicket from the Install on domain drop down menu.
  • If you want to install osTicket in the root directory of the domain, leave the Install in directory text box empty. If you want to install osTicket in a directory, enter the directory name. This directory should not be existed. It will be automatically created.

Directory text box

  • Enter a username in the Administrator-username text box. You need this to enter the osTicket administration area.

Username text box

  • Enter a password in the Password text box. You need this to enter the Help Center Live administration area.

Password text box

  • Enter your email address in the Admin e-mail text box.

Admin e-mail text box

  • When you are done, click the Install osTicket button.

Install osTicket button

  • Click the Finish Installation button.

Installation button

  • osTicket is now successfully installed.

Filed Under: Computers & Technology


About the Author: Justin Belden is a freelance web & graphic designer with over 15 years' experience. He is also an Avid member of the Design/Development community and a Serial Blogger who loves to help people by sharing interesting and informative tips and trick related to computer and technology.

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